Last Updated: 27/05/2025

At Tooth Town, we respect and protect your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our dental services.

1. Information We Collect

We may collect the following data when you interact with our website or services:

Health Information: Relevant dental/medical details you provide for treatment purposes.

Technical Data: IP address, browser type, and pages visited (via cookies or similar technologies).

2. How We Use Your Information

Your data is used to:

• Schedule and manage dental appointments.
• Respond to inquiries and provide patient care.
• Send appointment reminders or relevant updates (with your consent).
• Improve our website and services.

3. Sharing Your Information

Your personal data will not be sold or shared with third parties, except in these cases:

• With healthcare providers involved in your treatment.
• If required by law or legal authorities.
• With trusted service providers (e.g., website hosting) under strict confidentiality agreements.

4. Data Security

We implement technical and organizational measures to protect your information. However, no online system is 100% secure.

Email Communication Disclaimer

Email isn’t always secure. While unlikely, emails can potentially be intercepted or read by unintended parties. If you prefer, we’re happy to connect by phone or another secure method. You have this right under the HIPAA Privacy Rule, 45 C.F.R. § 164.522(b). By choosing to email us, we’ll assume you consent to this communication method unless you notify us otherwise.

5. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data.
• Withdraw consent for data use.
• File complaints with data protection authorities (if applicable).

To exercise these rights, contact us at:
📧 Email: [contact@toothtown.com]
📞 Phone: 816-558-9666
🏠 Address:  1338 North Belt Highway, Suite C, Saint Joseph, MO  64506

6. Cookies & Tracking

Our website may use cookies to enhance user experience. You can disable them in your browser settings, but some features may not work properly.

7. Policy Updates

We may update this policy periodically. Changes will be posted here with the revised date.

8. Text Messaging Consent

By providing your mobile phone number on our website or affiliated pages, you expressly consent to receive automated text messages from Tooth Town. These messages may include appointment confirmations, insurance-related notices, reminders, and service announcements tailored to your dental care experience.

Text frequency varies by patient need. Standard message and data rates may apply based on your mobile carrier. Participation in our SMS program is not required to receive services, and you may opt out at any time by replying STOP. For assistance, reply “HELP” or contact us at contact@toothtown.com or 816-558-9666.

Tooth Town is committed to protecting your privacy. We do not share or sell your contact information. Your data is used solely for purposes directly related to your dental care and communication preferences.

By submitting your phone number, you confirm that you are the account holder or have appropriate authorization, and that you understand the scope and intent of our SMS communications.

9. Contact Us

For questions about this policy or your data, reach out via:
📧 Email: [contact@toothtown.com]
📞 Phone: 816-558-9666